Sunday, 1 April 2012

My entitlement is justified by my empty wallet

So the smartphone world has been abuzz lately with the news of the Nexus S and Galaxy Nexus over-the-air update to Android 4.0.4. According to Android's Google+ account, the new firmware will be rolling out in the next few weeks which makes it about 3 months since the update was pulled and 4 months since the source code was released. I have pressed the "Check for updates" button at least fifty times now.
Mmmmm only 4 months old, it's still good right?
Software updates are so common these days, so why is this important? Because they are not common enough which infuriates many geeks with expensive phones. Here is a little explanation for the featurephone owner: a smartphone these days can cost up to $700 on the high end and possibly $300 on the low end. These days, customers are paying not just for the hardware and out-of-the-box software but also for updates that will future-proof the phone. Basically, it is all about not feeling inferior to other people who will eventually have newer phones: a version control perspective on socialism.

My phone won't unlock unless I revolutionize the class conciousness 
The problems come from the carriers and OEM's who overlay their own UI or apps into the core Android software. The updates are controlled by the distributors whose interests are about selling new hardware and not updating software on old hardware. The latter does not translate to profit very easily unless customer loyalty is a factor which only Apple has managed to harness and utilize into a cult. In the end, many Samsung, Motorola, HTC, and Sony phones are STILL using 2.x.x or 3.4.x, and the internet proceeds to document all the cursing and ranting from netizens.


There was supposed to be a silver lining in Google's own line of smartphones, the Nexus series. Since they are not tinged with the impurities of the OEM's and carriers, they were supposed to receive updates immediately from Google. One of the main reasons people like myself bought the Nexus S was the promise of glorious updates! What happened?! Android 4.0 was released with the Galaxy Nexus in November/December, and the update for Nexus S was released on December 16. It was shortly pulled due to a battery drainage problem. And then there was not a word from Google until now. 


I paid a lot of money for this phone. I want Google to know that I am a spoiled entitled consumer! It is not just me, however, this is the opinion of the zeitgeist. A recent study shows that nearly 50% of American mobile phone users are now using smartphones, and they are all hungry for some ice cream sandwiches (or apples). We are numerous, we are strong, we have beaten every level of Angry Birds! If this update is not on my phone by the end of April, then vive la revolution!

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